Terms of

Service

SMS Terms of Service (A2P/10DLC)

Last Updated: March 3, 2026

1) Overview

Marvelous Lights LLC (“Company,” “we,” “us,” or “our”) offers SMS/text messaging to provide customer support, appointment coordination, project updates, and marketing or promotional communications (collectively, the “SMS Service”). By opting in to receive SMS messages from us, you agree to these SMS Terms of Service (“SMS Terms”).

2) Program Description

If you opt in, you may receive text messages related to:

• Scheduling and confirming appointments (including estimator visits)

• Service and installation updates

• Customer support communications

• Promotions, offers, and reminders (if you opted in for marketing)

3) Opt-In Consent (How You Agree to Receive Messages)

You may opt in to the SMS Service by submitting your phone number through our website forms, lead forms (including social media ads), online chat, scheduling tools, or by otherwise expressly requesting texts from us.

Your consent to receive SMS messages is not a condition of purchase.
By opting in, you authorize us to send text messages using an automated system to the number you provide.

4) Message Frequency

Message frequency varies based on your interactions with us and your service needs. You may receive multiple messages per month, and additional messages around active estimates, projects, or support requests.

5) Costs

Message and data rates may apply depending on your mobile carrier and plan.

6) Supported Carriers / Availability

Wireless carriers are not liable for delayed or undelivered messages. The SMS Service is provided on an “as available” basis and may not be available on all carriers or in all areas.

7) Opt-Out (Stop Messages)

You can opt out at any time by replying STOP to any message. After you opt out, you will receive a one-time confirmation message and then no further messages unless you re-opt in.

If you want to opt out of marketing texts but still receive transactional texts (such as appointment or service updates), reply STOP MARKETING (where supported) or contact us using the information below.

8) Help

For help, reply HELP to any message or contact us at:
Email: [email protected]

9) Phone Number Changes

If you change your phone number, you agree to re-opt in with your new number. You understand that messages intended for you may be received by someone else if your number is reassigned.

10) Privacy

We respect your privacy. Our use of personal information is governed by our Privacy Policy:
https://getmarvelouslights.com/privacy-policy/

Data sharing: We do not sell your mobile information. We may share information with service providers who help deliver our messages (such as messaging and CRM providers), only as necessary to operate the SMS Service.

11) Prohibited Content and Conduct

You agree not to use the SMS Service for unlawful, abusive, or prohibited communications. We may suspend or terminate SMS delivery to any number at any time if we believe the SMS Service is being misused.

12) Changes to These SMS Terms

We may update these SMS Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued participation in the SMS Service after changes become effective constitutes acceptance of the updated SMS Terms.

13) Contact Information

Marvelous Lights LLC
Email: [email protected]
Marvelous Lights LLC 1447 brittle creek drive matthews Nc 28105